Track My Order

Once you've completed your order, you'll receive an order confirmation email.

Then from here, your order will be in the production period which can last 4-8 business days. The production team will do a final quality check of the product to make sure the product is ready to be shipped. 

Once shipped, you will receive an email with your tracking information.

You can check the status of your order by clicking here.


Please note: That any orders that have already been packed or shipped cannot be canceled.

If your order was: "Return to Sender", unfortunately the order wasn't able to be delivered by the shipping courier company, probably because of a missing apartment number or incorrect shipping information was provided. A reprocessing fee is applied to have the order sent to the correct address, a new order will be created.



When you receive your order. Don't forget to take a photo with your Dog and send it to us! We'll be glad to send you a personalized discount code and also post it on our Instagram page @thedoggydripshop if you like! Thank you so much!